1. What cookies are
A cookie is a small text file that a website asks your browser to store on your device. Cookies do simple things — they remember whether you're logged in, what plan you're on, the language you prefer. They do not read other files on your device, run code, or harvest your browsing history outside the site that set them.
This page explains exactly which cookies Gowinbet uses, why we use them, and how you can switch them off. Besides strictly necessary cookies, this website uses audience measurement (Google Analytics), ad conversion measurement (Google Ads) and live chat (Crisp).
2. The cookies we set
Four categories. Here's the complete inventory:
2.1 Strictly necessary — set by Gowinbet
These keep you logged in and the application functional. You can block them at the browser level, but the service won't work correctly without them.
| Name | Purpose | Lifetime |
|---|---|---|
gw_session | Authentication token after you log in | 30 days (sliding) |
gw_csrf | Cross-site request forgery protection on forms | Session only |
gw_prefs | Remembers your selected sport tabs, dark/light, locale | 1 year |
2.2 Payment — set by Stripe (only on checkout)
When you reach the subscription checkout, Stripe loads its own scripts on the page. Those scripts set cookies that detect bot traffic and prevent payment fraud. Stripe is the controller of these cookies and uses them in line with its own privacy policy. We never see their contents.
| Name | Purpose | Lifetime |
|---|---|---|
__stripe_mid | Fraud prevention — persistent device fingerprint | 1 year |
__stripe_sid | Fraud prevention — current checkout session | 30 minutes |
2.3 Live chat — set by Crisp
We use Crisp for live customer support. Its cookie stores a chat session identifier so we can retrieve your conversation history if you message us again later.
| Name | Purpose | Lifetime |
|---|---|---|
crisp-client/session | Identifies your support conversation across visits | 6 months |
2.4 Audience and ad measurement — set by Google
We use Google Analytics to measure site traffic and Google Ads to measure whether our own ads lead to sign-ups. Google processes this data under its own privacy policy.
| Name | Purpose | Lifetime |
|---|---|---|
_ga | Distinguishes visitors (Google Analytics) | 2 years |
_ga_<ID> | Keeps the session state (Google Analytics) | 2 years |
_gcl_au | Measures conversions from our ads (Google Ads) | 90 days |
3. Cookies we don't use
For the avoidance of doubt:
- No retargeting. We do not use Meta Pixel, TikTok Pixel or remarketing audiences. Google Ads is only used to measure conversions from our own ads.
- No bookmaker tracking. We do not embed pixels or scripts from any sportsbook, affiliate network for sportsbooks, or odds aggregator that ties identity to your visit.
- No cookieless dark patterns. We don't use device fingerprinting, ETag tracking, or other "cookieless" identifiers as a workaround for cookie consent.
Inside the app, product analytics use Plausible Analytics, which is cookieless. On this website, audience measurement uses Google Analytics (see 2.4).
4. Managing your preferences
4.1 In your browser
Every modern browser lets you block or delete cookies for a specific site or globally. Below are the help pages for the major browsers — they explain how to view and remove cookies and how to reject future ones:
Blocking strictly necessary cookies will log you out and prevent the service from loading correctly. Blocking the Stripe cookies will prevent you from completing a purchase. Blocking the Crisp cookies will hide the chat widget but won't affect anything else.
5. Do Not Track
Browsers can send a "Do Not Track" (DNT) signal to websites. There is no industry consensus on how DNT should be honored, and the W3C standard was never finalized. We do not run cross-site tracking or retargeting; to limit audience and ad measurement, you can block cookies in your browser (see section 4).
6. Changes to this policy
If we add a cookie or change the purpose of an existing one, we'll update the table above and bump the "Last updated" date at the top of this page.
7. Contact
Questions about how we handle cookies? Email contact@gowinbet.ai. For technical issues with cookies that won't go away, support@gowinbet.ai usually replies within one business day.